# Wordsmith Intake — Legal Intake That Does the Work

> Capture every legal request, apply your rules, route work to the right owner and start resolving it before a lawyer opens the Task.

Canonical URL: https://www.wordsmith.ai/intake

Wordsmith Intake

## Legal intake that runs the work.

Intake turns every request into work your team can run from start to finish. It applies your rules, does the work it can and routes each task to the right people, who can collaborate, take action and keep it moving, with a live view of what’s theirs, what needs attention and what happens next.

![Announcing Wordsmith Intake — the Intake board showing legal requests grouped into Not started, In progress and Waiting columns.](https://www.wordsmith.ai/_next/image?url=https%3A%2F%2Fcdn.sanity.io%2Fimages%2Ffzjkft9j%2Fproduction%2F18c5e903b2efb996e2eeedc4761729e69a705d57-2400x1254.jpg&w=3840&q=75)

### Run your legal work with Intake.

Trusted by the world’s leading in-house legal teams

![Canva](https://cdn.sanity.io/images/fzjkft9j/production/19c94ab4da74e1213f003edbab8fc165dd59daef-200x64.svg)

![Trustpilot](https://cdn.sanity.io/images/fzjkft9j/production/1824da6d57beea8a1df323bb9a15b9bf2538d29e-181x45.svg)

![Safelite](https://cdn.sanity.io/images/fzjkft9j/production/bb5ce5ab3a661b121b6f0663810593d9e6042e30-177x122.svg)

![Financial Times](https://cdn.sanity.io/images/fzjkft9j/production/d62bd3f465fc2b4512138d271d38d06ad62fce0b-1054x86.svg)

![Nikon](https://cdn.sanity.io/images/fzjkft9j/production/bb587ef8faa5d331a42d7dadf1e38b93d0a032bf-264x67.svg)

![BT](https://cdn.sanity.io/images/fzjkft9j/production/a3ed0d3b58d837db0a012046953fb43f6f6f1da3-95x95.svg)

![Starling](https://cdn.sanity.io/images/fzjkft9j/production/5d6a140788e49ccaa6547cf3272682c246b021a3-126x25.svg)

![Selfridges](https://cdn.sanity.io/images/fzjkft9j/production/fce75b5b6d20b00c325f6534a2904b11dc3eec67-1024x169.svg)

### How Intake works

Wordsmith Intake

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### Control what becomes work

Set plain-language rules for which incoming requests become Tasks and which messages should be ignored. Choose whether qualifying work starts automatically or waits for approval.

![A plain-language Wordsmith rule creating Tasks from qualifying email and Slack requests](https://www.wordsmith.ai/_next/image?url=%2Fproducts%2Fintake%2Fproduct-intake-1.avif&w=3840&q=75&dpl=dpl_9yJ9kKHGuGw4PhwZJWCpbWANFWwS)

![Canva](https://www.wordsmith.ai/homepage/logos/canva.svg)

> “Easy to implement. The time savings hit immediately.”

David Bushby

Head of Legal Operations, Canva

Frequently asked questions

### The practical details.

How is Intake different from Wordsmith Agents?

Agents already perform legal work in Slack, Teams and email. Intake turns every request into a managed task that can be assigned, worked on, tracked and moved across the legal team through to resolution.

How is Intake different from traditional legal intake software?

Traditional intake tools capture, classify and route requests. Intake keeps going: it performs the work it can, brings in the right people and gives the team everything needed to run the task to completion.

What can my team do inside a task?

They can collaborate, review the work completed so far, make decisions, send emails and take the actions needed to move the request forward, all while keeping the context and history together.

How does Intake decide who should handle a request?

You define the rules for different types of legal work. Intake uses them to route each task to the relevant person, team or Agent, and can bring in additional owners as the work progresses.

Can we customise how different requests are handled?

Yes. Different request types can have their own rules, steps, owners and Agent actions, so a contract review does not follow the same process as a privacy, employment or procurement request.

See Wordsmith Intake

### Turn every legal request into controlled, visible work.

See how Wordsmith Intake can capture, route and begin resolving work across your business.

[Get early access](#intake-form)